User Guides & Knowledge Base

Author: User Guides & Knowledge Base

While at Twitter and with other companies including Visa, Universal Music Group, Agilent, and NASA, I have been responsible for on-boarding  content managers who will be using the content management system day-to-day.

Along with in-person tutorials and walkthroughs, one of my responsibilities has been to compose. maintain, and expand  the Knowledge Base, which can be on Confluence, Wikis, or even traditional printed hard copies.

Agilent CMS site

Site Builder of Agilent’s Digital Library

Took over and rebuilt Agilent Technologies’ Digital library – hub

Furniture eCommerce site

Site Builder of Online Furniture Store

Built online furniture website with shopping cart and cms

Furniture eCommerce Promo Tiles

Promo Tile Producer

Conceived, sought assets, built out, published

Click here

Official YouTube Partner

Official YouTube Partner

As an Official YouTube Partner, my channel currently has nearly 8,000 subscribers, 8.7 million unique views, and streams an average of 84,000 minutes per m0nth.

With over 250 available videos, I have developed a robust community, and weekly must moderate hundreds of comments.

The channel is also supported by a website on WordPress with a group on Facebook, an account on Twitter, and presence on several other social networks.

Click here to view my YouTube Partner channel