Author: User Guides & Knowledge Base
- Unity3D – Knowledge Base entry
- Music Label WordPress site Users Guide
- eCommerce Furniture store Users Guide entry I
- eCommerce Furniture store Users Guide entry II
While at Twitter and with other companies including Visa, Universal Music Group, Agilent, and NASA, I have been responsible for on-boarding content managers who will be using the content management system day-to-day.
Along with in-person tutorials and walkthroughs, one of my responsibilities has been to compose. maintain, and expand the Knowledge Base, which can be on Confluence, Wikis, or even traditional printed hard copies.